Solarquest Privacy Policy

What Personal Information We Collect and Why We Collect It.

Profile Policy

This website (Solarquest) knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy. By visiting Solarquest’s website, you are accepting the practices described in this Privacy Notice.

Personal Customer Information Gathered by Solarquest.

The information we learn from customers helps us personalize and continually improve your shopping experience at Solarquest. Here are the types of information we gather.

Information you give us: We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our store, and communicating with you.

Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use “cookies”, and we obtain certain types of information when your Web browser accesses this website. A number of companies offer utilities designed to help you visit Web sites anonymously. Although we will not be able to provide you with a personalized experience at Solarquest if we cannot recognize you, we want you to be aware that these tools exist.

Information from Other Sources: To help us make e-mails more useful and interesting, we may receive a confirmation when you open e-mail from Solarquest if your computer supports such capabilities. We also compare our customer list to lists received from other companies, in an effort to avoid sending unnecessary messages to our customers.

Cookies

Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your Web browser to enable our systems to recognize your browser.

The “help” portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of some of this websites’s best features, and we recommend that you leave them turned on.

Sharing of information received by Solarquest

Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only with the subsidiaries of Solarquest as described below.

Agents: We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.

Promotional Offers: We might, at some stage in the future, send offers to selected groups of Solarquest customers on behalf of other businesses. When we do this, we do not give that business your name and address.

Business Transfers: As we continue to develop our business, we might sell or buy stores or assets. In such transactions, customer information generally is one of the transferred business assets. Also, in the unlikely event that Solarquest, or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.

Protection of Solarquest and Others: We release account and other personal information when we believe release is appropriate to comply with law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of Solarquest, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

With Your Consent: Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.

Security of Your Information

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.

It is important for you to protect against unauthorized access to your computer.

As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of this websites features.

Conditions of Use, Notices and Revisions

If you choose to visit this website by Solarquest, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law. If you have any concern about privacy at this website, please send a thorough description of your concern to using the form on our contact page, and we will try to resolve it. Our business changes constantly. This Notice and the Conditions of Use will also change, and information that we gather now may be used in accordance with the Privacy Notice in effect at the time of use of such information. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our Web site frequently to see recent changes.

Information you give to us:You provide most such information when you request items, place orders, complete surveys or communicate with customer service. For example, you provide information when you communicate with us by phone, e-mail, or otherwise; complete a questionnaire or a contest entry form. As a result of those actions, you might supply us with such information as your name, address, and phone number; credit card information; people to whom purchases have been shipped, including address and phone number; people (with addresses and phone numbers) listed in computer settings; content of reviews and e-mails to us; and financial information, and ID numbers

Automatically gathered information:Examples of the information we collect and analyze include the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; computer and connection information such as browser type and version, operating system, and platform; purchase history; the full Uniform Resource Locators (URL) clickstream to, through, and from our Web site, including date and time; cookie number; and products you viewed or searched for.